DIAL 112
Police GK · डायल 112
📋Quick Overview
India has moved to a unified emergency response system by merging police (100), fire (101), ambulance (108), and women helpline under a single number — DIAL 112. Operated under the Emergency Response Support System (ERSS) by MHA, this initiative provides GPS-tracked PCR vehicles, real-time monitoring, and a 15-minute urban response time target. For police exams, knowing all emergency numbers, women safety apps, and cyber crime helplines is crucial.
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ERSS = Emergency Response Support System. DIAL 112 = unified emergency number merging 100+101+108. Cyber crime: 1930. Child helpline: 1098. Senior citizen: 14567.
📖Emergency Helplines in India
| Service | Number | Organization | Note |
|---|---|---|---|
| Universal Emergency | 112 | ERSS / State Police + Fire + Ambulance | Merged all emergency services |
| Police (old) | 100 | State Police | Now redirected to 112 in most states |
| Fire (old) | 101 | Fire Department | Now merged into 112 |
| Ambulance (old) | 108 | Medical Emergency | Now merged into 112 (in many states) |
| Women Helpline (National) | 181 | State WCD / Police | Women in distress; available in most states |
| Women Helpline UP | 1090 | UP Police | Mahila Suraksha — handles harassment complaints in UP |
| Women Helpline (old) | 1091 | State Police | Women-specific, still operational in some states |
| Cyber Crime Helpline | 1930 | NCRB / MHA | National Cyber Crime portal: cybercrime.gov.in |
| Child Helpline | 1098 | CHILDLINE (MoWCD) | Children in distress; 24x7; separate from 112 |
| Senior Citizen Helpline | 14567 | Elderline / Ministry of Social Justice | Elder abuse, abandonment, medical help |
| Anti-Poison Helpline | 1066 | Hospitals / AIIMS | Poison control centres |
| Disaster / NDRF | 1078 | NDMA | National disaster relief call |
📝Women Safety Apps and ERSS Features
- •ERSS (Emergency Response Support System): Under MHA; pan-India 112 integration; GPS-tracked PCR vans deployed in every district.
- •Target response time: 15 minutes (urban areas), 20 minutes (rural areas) for 112 calls.
- •112 India App: Can send location, photos, videos to emergency responders directly from smartphone.
- •Shakti App (UP): Women safety app by UP Police; linked to 1090 helpline; panic button feature.
- •Himmat App (Delhi): Women safety app by Delhi Police; shake/press button to alert police with location.
- •Cybercrime.gov.in: National cyber crime reporting portal managed by NCRB (National Crime Records Bureau) and MHA.
- •PCR Van = Police Control Room Van — emergency response vehicle with wireless/GPS, deployed by state police under 112.